Privacy policy

Neurafacture Pte. Ltd. (UEN 202530491E) (“Neurafacture”, “we”, “us”) is committed to protecting personal data in accordance with the Singapore Personal Data Protection Act 2012 (PDPA). This policy explains how we collect, use, and protect personal data when you visit this website or contact us.

Personal data we collect

This website does not require you to create an account and does not use contact forms. If you contact us by email at hello@neurafacture.com, we collect the personal data you choose to provide, such as your name, email address, organisation, and the contents of your message.

How we use personal data

We use personal data you provide to respond to your enquiries, evaluate potential business collaborations, and maintain our business records. We do not sell personal data, and we do not use it for automated decision-making.

Cookies and analytics

This website does not set marketing or tracking cookies. Our hosting provider may collect standard technical information (such as IP addresses and request logs) as necessary to operate and secure the service.

Disclosure and transfers

We may share personal data with service providers who support our operations (such as web hosting and email providers), subject to appropriate safeguards, or where disclosure is required by law. Where personal data is transferred outside Singapore, we take steps to ensure a standard of protection comparable to the PDPA.

Retention and security

We retain personal data only for as long as it is needed for the purposes described above or as required by law, and we apply reasonable security arrangements to protect it against unauthorised access, use, or disclosure.

Your rights and contact

You may request access to or correction of your personal data, or withdraw consent to its use, by contacting our data protection contact at hello@neurafacture.com. We will respond to requests within a reasonable time in accordance with the PDPA.

We may update this policy from time to time. The latest version will always be available on this page.